Terms and Conditions
Welcome to the AFRIZOO cross-border e-commerce platform (hereinafter referred to as the “Website”). Please read the following terms and conditions carefully before using this website. These terms and conditions apply to all users, including, but not limited to, viewers, suppliers, customers and content contributors. By accessing or using the Site, you agree to abide by these terms and conditions.
- General provisions
1.1 This website is operated by AFRIZOO and provides cross-border e-commerce wholesale services.
1.2 By using this website you agree to be bound by these terms and conditions and our privacy policy.
1.3 We reserve the right to modify or update these terms and conditions at any time, and the modified terms will be posted on this website and will take effect immediately upon posting. You are advised to check the Terms and Conditions regularly for updates.
- User accounts
2.1 In order to make purchases on the Site, you will need to create an account and provide accurate and complete registration information.
2.2 You are responsible for maintaining the confidentiality of your account and password and are responsible for all activities that occur under your account.
2.3 Please notify us immediately of any unauthorized use or other breach of security.
- Orders and Payments
3.1 All orders are subject to confirmation by us. We reserve the right to refuse or cancel orders for any reason.
3.2 Prices and availability are subject to change without notice.
3.3 We accept a variety of payment methods including credit cards, bank transfers and electronic payments. All transactions are to be made through a secure payment gateway.
3.4 Upon order confirmation, you agree to pay all charges, including applicable taxes and shipping costs.
4 Transportation and Delivery
4.1 We offer delivery by sea within Africa, the exact scope and cost of delivery may vary depending on the destination.
4.2 Estimated delivery times are for reference, actual delivery times may be delayed due to customs clearance, logistical issues and other factors.
4.3 We or our logistics partners are solely responsible for the goods during transportation until they are delivered to the address you specify.
5 Returns and refunds
5.1 If you are not satisfied with the goods you have received, you may apply for a return or exchange within [specify number of days] of receipt of the goods.
5.2 Returned goods must be in their original packaging and unused and accompanied by proof of purchase.
5.3 Refunds will be processed upon receipt and inspection of the returned goods and the refund amount will be refunded to the original method of payment.
5.4 Shipping and other related costs are non-refundable.
6 Intellectual property rights
6.1 All content on this website, including but not limited to text, images, logos, button icons, software and audio clips, is the property of AFRIZOO or its content suppliers and protected by international copyright laws.
6.2 No content on this website may be copied, distributed, displayed, sold, licensed or exploited in any form without authorization.
- Limitation of liability
7.1 This website is provided on an “as is” and “as available” basis and we make no warranty, express or implied, as to the accuracy, completeness or timeliness of its contents.
7.2 We shall not be liable for any damage, loss or expense arising from the use of or inability to use this website.
8 Application of law
8.1 These terms and conditions are governed by and construed in accordance with the laws of [country or territory].
8.2 Any dispute arising out of these terms and conditions shall be referred to the courts of [country or territory] for resolution.
- Contacting us
If you have any questions about these Terms and Conditions or require further information, please contact us:
AFRIZOO
[your company address]
E-Mail: [your company e-mail address]
Phone: [your company phone number].
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